Privacy Policy
Last Updated: 27-NOV-2024
At Family RV Center ("we," "our," "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect the information you provide us through our website, services, and interactions.
By using our website, you consent to the data practices described in this policy.
- Information We Collect
We collect the following types of information:
Personal information: This includes your name, email address, phone number, mailing address, and any other details you provide voluntarily when interacting with our website or services (e.g., filling out forms, requesting a quote).
Non-Personal Information: This includes anonymous data such as your browser type, IP address, pages visited, and time spent on our site, which helps us analyze trends and improve our services.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about how our site is used. You may choose to disable cookies in your browser settings.
- How We Use Your Information
We use your personal and non-personal information for the following purposes:
To Provide Services: To fulfill your requests, process transactions, and provide customer support.
Communication: To send you important updates, marketing messages, and promotional offers, based on your preferences.
Improve Our Website and Services: To better understand how users interact with our website and services, improve the user experience, and enhance our offerings.
Compliance and Legal Obligations: To comply with legal requirements and enforce our Terms of Service.
- How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following ways:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or providing services to you.
Legal Compliance: We may disclose your information when required to do so by law, or in response to legal requests, to protect our rights, or to comply with a judicial proceeding or court order.
No mobile information will be sold or shared with third parties for promotional or marketing purposes.
- Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Rectify: Request corrections to any inaccurate or incomplete information.
Delete: Request deletion of your personal information, subject to certain exceptions (such as data we are required to retain by law).
Opt-Out: Unsubscribe from our marketing communications by following the instructions in the email or contacting us directly.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read their privacy policies before providing any personal information.
- Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take appropriate steps to remove the information.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last Updated" date above. We encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Family RV Center
1410 Northwest Georgia Ave
Phone: 325-235-4488
Email: finance@familyrvonline.com
All the above categories exclude text messaging originator optin data and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.